{"id":9611,"date":"2019-10-27T17:11:49","date_gmt":"2019-10-27T21:11:49","guid":{"rendered":"http:\/\/gocoaching.ca\/la-resonance-facteur-cle-de-coachings-dexcellence-2\/"},"modified":"2019-10-31T14:47:57","modified_gmt":"2019-10-31T18:47:57","slug":"la-resonance-habilete-cle-leadership-efficace","status":"publish","type":"post","link":"https:\/\/gocoaching.ca\/en\/la-resonance-habilete-cle-leadership-efficace\/","title":{"rendered":"The Resonance : key ability of efficient Leadership"},"content":{"rendered":"
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La pratique de gestion requiert un savoir (formation acad\u00e9mique), un savoir-faire (exp\u00e9rience, comp\u00e9tences, habilet\u00e9s) et un savoir-\u00eatre (valeurs, attitudes ad\u00e9quates) propices \u00e0 un bon Leadership, garant de mobilisation et d’engagement avec pour finalit\u00e9 une performance saine et durable. <\/span><\/p>\n

 <\/p>\n

Depuis quelques d\u00e9cennies<\/strong>, la pratique de gestion et de Leadership a mis l’emphase sur les habilet\u00e9s de communication<\/strong> (ensemble de comp\u00e9tences) et de qualit\u00e9s d’\u00eatre<\/strong> ; facteurs cl\u00e9s de mobilisation et d’engagement favorable des membres d’une \u00e9quipe, d’un d\u00e9partement ou de l’entreprise. <\/span><\/p>\n

L’int\u00e9gration comme nouveau standard de r\u00e9f\u00e9rence du Quotient \u00c9motionnel – d’apr\u00e8s les apports de Daniel Goleman dans son livre \u00e0 succ\u00e8s \u00ab\u00a0L’intelligence \u00e9motionnelle au travail\u00a0\u00bb de 1998 – en est un exemple concret dans le monde de l’entreprise.<\/span><\/p>\n

 <\/p>\n

Tout aussi r\u00e9cemment, en termes de communication , plusieurs approches et m\u00e9thodes\u00a0<\/span>efficaces <\/span>ont vu le jour : la Communication Consciente (<\/span>CNV<\/a><\/span>), la Programmation Neuro Linguistique (<\/span>PNL<\/a><\/span>), la Process Communication (<\/span>PCM<\/span><\/a>),… <\/span><\/p>\n

L’une des plus importantes d\u00e9couvertes a \u00e9t\u00e9 de consid\u00e9rer la communication<\/strong>, de fait g\u00e9n\u00e9r\u00e9e par au moins deux personnes, comme syst\u00e9mique<\/strong> et non plus juste bidirectionnelle avec un \u00e9metteur – par exemple le gestionnaire – et un r\u00e9cepteur – le collaborateur. <\/span><\/p>\n

De ce constat\u00a0 les personnes parties prenantes dans une communication sont alors consid\u00e9r\u00e9es comme des \u00e9l\u00e9ments complexes d’un syst\u00e8me plus vaste, telle que leur interrelation, avec des \u00e9changes simultan\u00e9s sur un mode analogique (non verbal, attitudes, expressions, \u00e9motions) et num\u00e9rique (verbal; mots, phrases, syntaxe).<\/span><\/p>\n

 <\/p>\n

L’\u00c9cole de Palo Alto<\/a><\/span> a \u00e9mis l’un des plus importants postulats, encore d’actualit\u00e9 : <\/span><\/p>\n

\u00ab\u00a0On ne peut pas ne pas communiquer.<\/span><\/strong>\u00a0\u00bb
\n(verbalement ou par notre attitude)\u00a0\u00a0<\/span><\/p>\n

En termes de Leadership et pratiques de gestion – comit\u00e9s de directions, de pilotage, rencontres d’\u00e9quipes, revue de performance annuelle, mentoring, coaching – cela implique qu’\u00e0 chaque instant, m\u00eame de silence, nous communiquons avec no(tre)s interlocuteur(s). <\/span><\/p>\n

 <\/p>\n

\"LaNotre communication qui est \u00e0 plus de 80% non verbale<\/strong> – 7% seulement l’est par les mots que nous employons – agit autant sur nous qu’avec les personnes impliqu\u00e9es. Et les effets, plus ou moins per\u00e7us ou ressentis de tous ces <\/span>stimulus<\/span> non verbaux – regard, expression, timbre de voix, silence, mimiques et ressenti – vont g\u00e9n\u00e9rer en nous une forme d’attitude qui va impacter notre mani\u00e8re de communiquer plus ou moins correctement et ad\u00e9quatement avec no(tre)s interlocuteur(s). <\/span><\/span><\/p>\n

 <\/p>\n

Prenons l’exemple d’un gestionnaire, coach\u00e9 pour d\u00e9velopper un aspect de son leadership.
\nLors d’une revue de performance annuelle avec l’un des membres de son \u00e9quipe – qui par le pass\u00e9 a du \u00eatre recadr\u00e9 dans sa conduite et ses attitudes – quand<\/span><\/span> le membre de l’\u00e9quipe s’est mis \u00e0 contester, voire renier certains faits (qui affectent sa notation annuelle, avec un impact n\u00e9gatif son bonus de paye en fin d’ann\u00e9e), cela complique l’attitude du gestionnaire ; son habilet\u00e9 \u00e0 bien communiquer et \u00e0 rester en ma\u00eetrise du bon d\u00e9roulement de la rencontre.<\/span><\/span><\/p>\n

 <\/p>\n

L’impact de cette communication syst\u00e9mique
\n<\/strong>est appel\u00e9 R\u00e9sonance.<\/strong><\/span><\/p>\n

 <\/p>\n

Le gestionnaire\/leader va entrer en r\u00e9sonance avec les personnes avec qui il communique, ainsi que celles-ci avec lui. <\/span><\/span><\/p>\n

Cette dynamique s’instaure d\u00e8s les premi\u00e8res minutes de chaque rencontre<\/strong> et peut avoir des effets porteurs<\/strong> (consid\u00e9r\u00e9s par chaque partie comme de \u00ab\u00a0bonnes rencontres\u00a0\u00bb) ou plus souvent perturbants<\/strong>, voire tr\u00e8s limitants ; rencontres qualifi\u00e9es cette fois de \u00ab\u00a0mauvaises\u00a0\u00bb, \u00ab\u00a0rat\u00e9es\u00a0\u00bb ou d’avoir manqu\u00e9 un \u00ab\u00a0je ne sais quoi\u00a0\u00bb qui ne donne pas satisfaction.<\/span><\/span><\/p>\n

 <\/p>\n

Cet aspect de la R\u00e9sonance est \u00e0 consid\u00e9rer grandement en pratique de gestion et de Leadership conscient<\/strong>, car elle influence directement nos perceptions, <\/span><\/span>notre attitude <\/span>et notre mani\u00e8re de communiquer – tant verbale que non verbale.<\/span><\/p>\n

\"La<\/span><\/p>\n

Et en tant que Leader, gestionnaire, chef d’un d\u00e9partement, dirigeant d’entreprise ou d’une division, la communication reste \u00e0 ce jour un vecteur de mobilisation et d’engagement essentiel et incontournable. <\/span><\/p>\n

 <\/p>\n

\"La<\/a>Pour en savoir davantage sur cette notion de r\u00e9sonance et ses applications concr\u00e8tes ; \u00e0 savoir les formes qu’elle peut prendre en rencontres professionnelles (Limitante, Amicale, Technique ou Efficace), avec des outils concrets pour bien la g\u00e9rer, un livre est enfin sorti pour en pr\u00e9senter un cadre de r\u00e9f\u00e9rence.<\/span><\/p>\n

Il s’agit du tout premier livre sur ce sujet, appliqu\u00e9 aux pratiques de coaching et de communication professionnelle. <\/span><\/p>\n

Il inclut des outils et des strat\u00e9gies pour identifier, nommer et g\u00e9rer la R\u00e9sonance vers sa forme la plus efficace \u00e0 des fins de communication d’impact, avec bienveillance et int\u00e9grit\u00e9.\u00a0<\/span><\/p>\n

 <\/p>\n

 <\/p>\n

Cet ouvrage met enfin la lumi\u00e8re sur cet aspect fondamental de la communication,\u00a0 qui trop souvent n’\u00e9tait pas pris en consid\u00e9ration ou per\u00e7u comme trouble, obscur, voire inqui\u00e9tant car sans rep\u00e8res clairs et conventionnels pour l’aborder.<\/span><\/p>\n

 <\/p>\n

\u00c0 l’heure o\u00f9 j’\u00e9cris cet article, la version papier est seulement disponible au Qu\u00e9bec et elle le sera en F\u00e9vrier 2020 en France et en Europe. <\/span><\/p>\n

Heureusement, la version num\u00e9rique est accessible d\u00e8s maintenant dans toutes les grandes librairies en ligne.<\/span><\/strong><\/p>\n

 <\/p>\n

Maintenant qu’un cadre conventionnel pertinent a \u00e9t\u00e9 d\u00e9velopp\u00e9 pour faciliter la compr\u00e9hension et la gestion de cette dynamique pr\u00e9sente lors de toute rencontre professionnelle, de plus en plus d’organisations et de f\u00e9d\u00e9rations de coaching diffusent sa communication, tels la SICPNL (la premi\u00e8re \u00e0 l’avoir fait) et l’EMCC<\/a>\u00a0aupr\u00e8s de ses coachs professionnels affili\u00e9s, pour en faire b\u00e9n\u00e9ficier les professionnels assumant un r\u00f4le de Leadership avec des pratiques de coaching.<\/span><\/p>\n

 <\/p>\n

Pour en savoir davantage sur la r\u00e9sonance, testez vos connaissances via ce MiniQuizz offert en ligne<\/span><\/a> et validez vos r\u00e9ponses en quelques instants.<\/span><\/p>\n

 <\/p>\n

Pour passer \u00e0 un autre niveau d’excellence dans votre pratique de gestion et de leadership,<\/strong> avec plus d’efficacit\u00e9 reconnue par vos collaborateurs et vos \u00e9quipes, faites de la r\u00e9sonance votre alli\u00e9e,<\/strong> au lieu de prendre le risque de la subir \u00e0 r\u00e9p\u00e9tition et d’impacter n\u00e9gativement votre Leadership et votre performance tant individuelle que d’\u00e9quipe.<\/span><\/p>\n\n\t\t<\/div>\n\t<\/div>\n\n\t

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